The Lygon Arms - an Iconic Luxury Hotel
客人怎么说
Ambience, room and food were all great.
Ian
2025年8月
A good size bedroom in the main house (number 51 on 1st floor), one of the few with an air conditioning unit, although it was not hugely effective. Nice bathroom with shower over the bath; very good Noble Isle toiletries. A warm and helpful welcome from the reception staff including valet parking as the car park is a short walk away. Casual supper in the Tavern on our first night; more formal dinner in the Grill on the second night- a beautiful room; excellent breakfasts both days. The hotel has lots of cosy little corners inside to have drinks; we tried to get a table on the patio/ terrace at the back for a drink before dinner but there were no tables available.
Vanessa
2025年8月
It’s in a beautiful location right in the centre of Broadway. A wonderfully historic building beautifully preserved and well presented. We had a room in the newer part which meant that it had great modern facilities. The birthday card and cakes were a nice touch. Took a few minutes before we left to have a dip in the hot tub in the spa, which was lovely .
Renee
2025年8月
The ambience and charm is undeniable, and such a lovely village. A good base for exploring the wider area. The dining and bar area are beautiful and a sweet secret garden over the road at the back.
Karen
2025年8月
The hotel is beautiful and for us in an ideal location. All the staff were lovely and friendly, but the service was extremely slow and the system they have in place does not work. You have to find a seat and hope that somebody walks past and takes your order. We went to the bar on numerous occasions to ask for a menu and was told to take a seat and someone would come over. This process took us 25 minutes. After 4 attempts we finally got a menu. We then placed an order of a sandwich each and after another small wait, two orders arrived. That was just for lunch. We didn’t need to pay twice but it was amusing. We went for dinner elsewhere as after speaking to other guests, this wasn’t an isolated incident. It seemed that most guests found the wait for service below what is expected of any hotel, let alone this one. When we came back in the evening it was the same routine to get a drink. We watched as many people went to the bar to order a drink to be told that they had to wait at the table for someone to take an order. It’s a very flawed system and you can see on everyone’s face, both guests and staff that it doesn’t work. Such a beautiful hotel with such a poor quality of service. Breakfast in the morning was even worse. We had to queue just to be seen to get a table. Then wait an eternity for a coffee. With the amount of people at the hotel as a gust, we did wonder why they didn’t pre-book a time slot to eat, so this ended up chaos with the staff under pressure when it was not handled well from the start. When you pay close to £600 per night for a hotel we expect the service to match. Unfortunately this did not deliver and we really hoped it would.
Kevin
2025年7月
Stayed here a few times now and it's always consistently good. Service is very good at any given point, they do accommodate most requests if they can which is nice. Reception staff are always very welcoming, and the staff in the grill are very accommodating also. The whole building itself is an absolute joy to be in, so much character and history to it.
Harry
2025年7月
Located in perhaps the most beautiful town in the Cotswolds, the hotel takes you to another world, a fairytale one. The services are like for 5 stars - they park your car if you wish, help you with your luggage, accompany you to your room and show you all the facilities. We were accommodated in the Annex and had our own terrace outside which was a pleasure to sit on in the evening with a glass of wine. The food in the brasserie is not amazing, and unfortunately we did not get to try the a la carte restaurant. The breakfast was correct. Parking is a plus in this small town.
Oana
2025年7月
We stayed in a cosy double room with our dog. Upon arrival, all staff were attentive and prepared the room with a little dog bed, bowls, and treats. The bed was super comfortable, and the bathroom was lovely. We did not have breakfast as we decided to lie in and wander around the beautiful village of Broadway. As we had our dog, we were meant to eat in the dog-friendly restaurant, but we were the only guests eating at the time so our waiter kindly suggested we move to a table near the bar for a better atmosphere. The food was great and we were looked after really well. Overall, the hotel was beautiful and I would highly recommend.
Bobby
2025年5月
Astonishingly good! Food is the best we've found in the Cotswolds, menu by James Martin, my girlfriend has the dover sole, which she reckoned to be the best she's ever had, £59, but completely worth it. Rooms are excellent, air conditioned, WiFi throughout the property. The service is impeccable from every member of staff. I couldn't possibly recommend this place more. We even added 2 extra nights because we really didn't want to leave! Thank you to all at The Lygon for a wonderful stay. See you soon without doubt
Simon
2025年8月
Beautiful building, stunning decor. Staff were helpful and pleasant. I wouldn’t say friendly or warm but very professional and to the point. Room was decorated to the style of the property Plenty of coffee and tea facilities in the room, plenty of bottles of water available at no extra cost, fresh milk brought to the room. Very comfortable bed and slept extremely well. Excellent breakfast options.
Cathy
2024年11月